Privacy Policy

Privacy Policy for Lafayette Couples Counseling Therapy

Introduction

Welcome to Lafayette Couples Counseling Therapy! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information when you interact with our website, applications, services, or products at https://lafayette-couples-counseling-therapy.denvermentalhealthcare.com (hereafter referred to as “our platform”).

Scope

This policy covers all aspects of our platform, including but not limited to:

  1. Our website and its subdomains.
  2. All applications developed or maintained by us.
  3. Online services and products offered through our platform.
  4. Interactions between users and our team.

Please note that this privacy policy does not extend to third-party platforms, applications, or services accessed via links on our site. These entities have their own privacy policies, and we encourage you to review them before using such external services.

Processing Activities

This policy guides how we interact with users in the following scenarios:

  1. As an authorized user: If you sign up and use our applications or services, we process your data to facilitate your account management and access to exclusive features.

  2. Website visitors: When you visit our websites linked to this Privacy Policy, we collect information about your interaction with the site for analytics and improvement purposes.

  3. Communications: We may contact you via email, calls, or text messages (SMS) regarding our services, newsletters, appointment reminders, or other relevant updates.

Personal Data Collection

We collect various types of personal data to enhance your experience and provide quality services. This includes:

  1. Account Information: Your username, password, and account settings preferences.
  2. Payment Information: Details related to payment methods for our services, including cardholder name, card number, expiration dates, and security codes.
  3. Financial Information: Transaction history and billing addresses associated with your use of our platform.
  4. Purchase Information: Products or services acquired through our platform, along with purchase dates and quantities.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, mobile phone numbers, and operating system information from your mobile devices when you use our apps.
  6. Location Data: Geographic coordinates and location-based services data when you opt-in to share your location.
  7. Feedback: Your comments, suggestions, reviews, or ratings that you choose to provide.
  8. Social Media Information: User profiles, connections, and content from social media platforms if you connect them to our service.
  9. Product Information: Details about products you express interest in or purchase on our platform.

We collect this data through various methods: user input forms, account settings, browsing activities, application interactions, and automated technologies like cookies and tracking pixels. Additionally, third-party partners may share personal data with us, but they are bound by their respective privacy agreements.

Cookies

We employ cookies to enhance your experience on our platform and gather analytics:

  1. Strictly Necessary Cookies: These ensure basic functionalities of our website, such as secure login and account management.

  2. Preference Cookies: Remembering user preferences for a personalized browsing experience.

  3. Analytics Cookies: Tracking and analyzing user behavior to improve our services and understand trends among our users.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period expires or when the purpose for data collection is fulfilled, we securely delete or anonymize your data. This process ensures that your information is not retained longer than necessary.

Security Measures

To protect your personal data from unauthorized access, disclosure, alteration, or destruction, we implement robust security measures:

  1. Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.

  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards to process data on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our platform does not knowingly collect personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.

  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.

  3. Erasure (Right to be Forgotten): Demand the deletion of your personal data in certain circumstances.

  4. Restriction: Limit our processing of your data for specific purposes.

  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.

  6. Objection: Object to the processing of your data for legitimate interests or direct marketing purposes.

  7. Non-Discrimination: Assert that you will not be subject to automated individual decision-making or profiling based solely on automated processing.

To exercise these rights, please contact our privacy team at your earliest convenience. We will respond to your requests in accordance with applicable law and regulations.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, requests for access to or deletion of your data, or if you have any privacy-related concerns, please reach out to us:

  • Email: contact@lafayette-couples-counseling-therapy.denvermentalhealthcare.com
  • Address: [Privacy Team Contact Address]

We appreciate your trust in Lafayette Couples Counseling Therapy. Your privacy is our priority, and we are dedicated to ensuring a secure and transparent experience on our platform.